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MOTORCYCLE TRADER # 281 RETURNS INFO

There has been a printing error on issue #281 & #282. Both issues have #281 on the cover. Please click here to view the covers to avoid any confusion.

 

LIONS TOUR SPECIALS RETURNS INFO

There are four different Lions Tour Specials being recalled throughout July 2017. Click here if you need to check the covers to avoid any confusion.

 

QUALITY FILL INS - JULY 10 2017 PRICING ERROR

Please note that a pricing error occurred for this issue and details can be seen here.

 

ALLOCATIONS:

 Allocations Form Now Available Online:

An updated allocations template form is available here in PDF format. Alternatively, an excel version can be found in Forms & Guides > Allocation Change Form > Excel Format.

Please save a copy and send your allocation requests through on this template with title codes for quicker processing.

 Title Codes for Allocation Requests:

Please note that all allocation requests require title codes before they are processed to ensure your requests are processed accurately and in a timely manner. Without title codes, you may experience a delay in the processing of your request.

If you are unsure of the 6 digit title codes you need, please click here. Alternatively, an updated title catalogue can be found under Forms & Guides > Title Catalogue.

 

ACCOUNTS:

 Payment Information:   

For your convenience, you may pay via Direct Credit to Gordon & Gotch.

Our account number is: 01-0183-0120020-03 at ANZ, Mt Roskill. Please quote your G&G Account Number as your Bank Reference.

 Credit Hold/Overdue Accounts:    

If you have recently had your account placed on a temporary credit hold and made a payment to clear the balance. Please email Proof of Payment and your Outlet No. to the accounts team: comms@gordongotch.co.nz. Due to invoicing in advance, magazines may take a week to reinstate back to normal.

 

ONGOING DELIVERY DELAYS SOUTH ISLAND REGIONS: 

 Ongoing Delayed ETA for Invercargill & Surrounding Areas ie - Gore & Winton:      

Due to using the Inland Road between Blenheim and Christchurch (the Coast Road (SH1) is closed and this has added 2.5 - 3 hours per trip. This has resulted in freight arriving into Christchurch much later and therefore later to other areas like Invercargill and Southland.

Endeavours are made to deliver product as early as possible but the reality is product will be delivered later than what you are used to and these areas can also receive split deliveries. Courier Post have asked that we do not raise any delivery queries for these areas till midday on delivery days.

Unfortunately, this will remain the normal ETA until the Coast Road is reopened which has been rumoured to be 18-24 months away.

 

 FORMS:

 Updated Forms Now Available Online:

All updated forms can all be found under the Forms & Guides tab.

 

 RETURNS:

 Return Tickets:

Please click here for more information on ordering Courier Tickets.

 Online Returns:

Please enter your returns online WEEKLY to avoid back logging and missing a return expiry date. If a return reaches the expiry date (midnight on the 21st day) without being entered this will result the on line return being removed from the file. No credit will be authorized after the expiry date.