Sub Management and Marketing
What is MERCURY SOLUTIONS?
Mercury Solutions was established with Gordon & Gotch (NZ) Limited in 1986 and is a multi service provider for Database Management and Fulfillment requirements.
There are four divisions within Mercury Solutions:
- Subscription Solutions
- Mail Solutions
- Partworks
- Subscriber Contact Centre
SUBSCRIPTIONS MANAGEMENT SOLUTIONS
Mercury Solutions is NZ’s largest independent magazine subscription management service, fully customised to a Publishers’ individual needs.
Complete Management including:
- Mail collection, opening, batching data entry and banking
- Customer services
- Production and dispatch of Renewal notice
- Database maintenance
- Correspondence
- Interim issue dispatch – ensuring new and renewing subscribers don’t miss a single issue
- Lapsed subscription campaigns
- Comprehensive Subscription activity analysis
CUSTOMER CONTACT CENTRE
Mercury Solution offers a state-of-the-art telecommunications system providing:
- A dedicated Representative to manage your title
- A team of professionals to handle incoming orders and enquiries
- Freephone availability both domestic and international
- Management requirements for either just one, or all your Publications under your nominated Brand
- Seemless representation for your magazine
And for your subscribers:
- A customized brand message
- Real time information relating to current offers
MANAGEMENT AND FULFILLMENT FEES
Mercury Solutions offers a full range of services at highly competitive prices, tailored to your specific requirements.
Obviously costs differ depending on the services you require but as a general indication the following fees and volume break pricing will apply –
General Subscription Management –
- Management Fee based on volumes and resource required
- Despatch Fees based on frequency
- Statement of Accuracy Fees – Annually
- 0800 phone call costs and line fees
- Mailhouse fees – at competitive pricing as per samples provided – usually charged per 1000 or part there of
- NZPost lodgement Fees – including strapping and/or traying
For further information on Subs Management please contact Alison Hunt on
DDI: +64 9 928 4292
Mob: +64 29 979 3066
